Cookie Disclosure at Royal Reels

1. What Cookies Are

A cookie is a small text file placed on your device by a website when you visit it. Cookies allow websites to remember information about your visit — such as your login status, language preference, or session activity. Cookies do not execute code and do not carry viruses. They are read only by the server that placed them, or in the case of third-party cookies, by the third-party service that set them.

Similar technologies include pixel tags, web beacons, local storage objects, and session tokens. Where this policy refers to cookies, it covers all of these technologies unless stated otherwise.

2. Categories of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are required for the platform to function. They manage your login session, maintain security tokens, route traffic to the correct server, and enable core account features including deposits and withdrawals. Blocking these cookies means the platform will not function correctly. They are placed automatically when you access the site and cannot be disabled through your cookie preferences.

Examples include session authentication tokens, load balancing identifiers, and CSRF protection cookies.

2.2 Functional Cookies

Functional cookies remember preferences you have set — including your selected currency, language, and display settings — so you do not need to re-enter them each session. They also retain information about your responsible gambling settings, such as deposit limits you have applied. These cookies are session-based or expire after a set period and do not track your activity across other websites.

2.3 Analytics Cookies

We use analytics cookies to understand how players interact with the platform. Data collected includes pages visited, time spent on each page, navigation paths, error events, and feature usage. This data is aggregated and does not identify you individually. We use this information to identify platform issues, improve navigation, and prioritise feature development.

Analytics data is processed by third-party providers under data processing agreements that restrict its use to the purposes described here. Where these providers transfer data outside Australia, we apply contractual safeguards consistent with APP 8.

2.4 Marketing and Targeting Cookies

Marketing cookies track your activity across websites to deliver advertising relevant to your interests. Royal Reels Casino uses these cookies only where you have provided explicit consent through the cookie preference centre. They may be set by our advertising partners operating under their own privacy policies.

Withdrawing consent for marketing cookies does not affect cookies that are strictly necessary or functional. Existing data collected under prior consent is handled in line with our Privacy Policy retention schedule.

2.5 Anti-Fraud and Security Cookies

These cookies are placed to detect and prevent fraudulent activity, account takeover attempts, and bot traffic. They analyse device fingerprints, session behaviour patterns, and login anomalies. This processing is a legitimate interest of the operator under both GCB licence conditions and applicable Australian law. These cookies cannot be disabled without significantly degrading the security of your account.

3. Third-Party Cookies

Some cookies on this platform are set by third-party services we use, including payment processors, identity verification providers, analytics platforms, and advertising networks. Each third party operates under its own cookie and privacy policy. We do not control third-party cookies once set, but we select third-party providers who meet data protection standards consistent with APPs and GCB requirements.

A current list of active third-party cookie providers is available on request at [email protected] .

4. Cookie Retention Periods

Strictly necessary cookies expire at the end of your browser session or within 24 hours. Functional cookies are retained for up to 12 months. Analytics cookies are retained for up to 13 months from the date of placement. Marketing cookies are retained for up to 90 days, or until you withdraw consent. Anti-fraud cookies are retained for up to 24 months for the purpose of ongoing fraud pattern analysis.

5. Managing Your Cookie Preferences

You can manage your cookie preferences through the cookie preference centre, accessible via the footer of every page on the platform. You can enable or disable functional, analytics, and marketing cookies at any time. Changes take effect immediately. Strictly necessary and anti-fraud cookies cannot be disabled.

You can also manage cookies through your browser settings. Most browsers allow you to block all cookies, delete existing cookies, or receive a notification before a cookie is placed. Blocking all cookies will prevent the platform from operating correctly. Browser-level settings override the platform preference centre for cookies already stored on your device.

For information on managing cookies in specific browsers, refer to the support documentation for your browser of choice.

6. Cookies and Australian Privacy Law

Under the Privacy Act 1988, cookies that collect personal information — such as your IP address or device identifier — are subject to the Australian Privacy Principles. Where analytics or marketing cookies collect information that can identify you, we treat that information as personal information and handle it accordingly. You have the right to request access to personal information collected via cookies and to request its correction. Contact [email protected] for access requests.

7. Changes to This Policy

We update this Cookie Policy when we add new cookie categories, change providers, or when regulatory requirements change. The current version is always published on the platform with the effective date shown above. Material changes are communicated by a notice on the cookie preference centre prompt on your next visit.

8. Contact

For questions about cookies or to request a list of active third-party providers, contact [email protected] .